Looking for an SMS Payment Provider? Look No Further.

CueSquared MobilePay enables hospital and health systems to collect patient payments via test messages. No app to download, no portal to log into, no paper statement needed.

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Patients love using CueSquared MobilePay because it is so easy

Making Patients Payments Easy for Innovative Healthcare Systems

Albany Medical Center
Baptist Health
Beth Israel Lahey Health
Main Line Health
Mount Sinai
Evergreen Health
“Patients don't have to go to a portal to pay their bill. You can do it right through a text. It’s a huge patient satisfaction driver for us.”
Philip Boyce
Chief Revenue Officer, Baptist Health
“We’re saving thousands of dollars a week just by not printing statements. It's difficult to quantify the entire impact MobilePay has had on our revenue cycle.”
Drew Smith
Director of Revenue Cycle, Main Street Family Care
“MobilePay holds the record for fastest and easiest rollout in 31 years of working in health IT.”
Ed Peterson
Director of Billing Operations, Mount Sinai Doctors
Superior Patient Payment Experience

Superior Patient Payment Experience

There is no application to download, no portal to log into, and no paper statement to reference; patients simply and securely receive text statements and make payments through a 1-Touch Payment button. The branded logo signifies the bill is coming from the patient’s healthcare provider, not a third-party company. Additionally, contact information within the CueSquared payment screen leverages existing call center infrastructure instead of replacing it.

Measure AR in Hours Not Months

Measure AR in Hours Not Months

Say goodbye to AR buckets of 30, 60, or 90 days. Because of the intuitive payment experience, revenue cycle teams collect approximately 80% of dollars within 14 days of the first text message, with day one payments accounting for 30% of dollars on average. Patients will quickly pay outstanding balances that are small copays, large bills, and even aging balances of 120 days+ that would typically go to collections from the moment they receive their first text message. All of this can be measured and tracked in our actionable payment dashboard.

Strengthen the Call Center and Reduce Costs to Collect

Strengthen the Call Center and Reduce Costs to Collect

By automating this first touch patient payment channel and reconciling outstanding balances within days, both printed paper statements and call center volume decreases. Additionally, patients with questions on their bills can easily contact the call center to settle bills with a live person or update their insurance information to properly adjudicate claims.

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Best SMS Payment Provider

If you work in the healthcare field, then you need to make sure that you place the needs of your patients first while still meeting your own. After all, this is why you work so hard to make sure you employ the best doctors and nurses to deliver first-rate outcomes for every patient who comes to your hospital or clinic. At the same time, however, you also need to think beyond the clinical setting. For example, the payment experience is just as important when it comes to the overall quality of the services you can provide to your patients. For instance, how transparent are your medical bills? How quickly and easily can your patients pay them, either in part or in full? 

With these questions in mind, you need to make sure you think carefully about the options available to your patients as they look to pay for their medical services. On your side, though, if you are looking for the best payment option, then you should be considering SMS payments as well.

Ultimately, a “pay for SMS” option can be an important part of providing full-service care for your patients. If you are looking for the best SMS providers, then there are a lot of factors you need to consider. For example, you need to find an SMS provider that will be able to protect the confidential information of your payments while also making this process as easy as possible for patients themselves to use. By keeping these things in mind, you can pick the best SMS payment provider for your own hospital or healthcare system. If your patients are satisfied with the billing and payment system you provide for them, then they are much more likely to pay in full and on time. This increased satisfaction also means thatIn addition, they will be more likely to return to future healthcare needs, and they might even recommend your hospital to their family members and friends.

Even though it is true that there are many patients who simply do not want to pay their bills (and these patients require different approaches altogether), it is also true that you can increase the number of people who do pay their bills on time if you make the process easier for them. To accomplish this, consider taking advantage of SMS payment systems, as there are a lot of patients who will find this method quicker, easier, and more manageable than many other options. 

SMS Payment Solutions

If you are trying to find a solution that can handle your payments for you, then you also need to think carefully about your revenue cycle. When it comes to discussing revenue cycles, it may be helpful to know that this term describes the process of generating an invoice, sending it to the patient, collecting for that invoice, and processing the resulting receipt. As you may already know firsthand, many hospital systems have entire teams dedicated to this process, but medical bills may still slip through the cracks. 

With so many stakeholders involved in the medical revenue cycle, you need to consider how you can make this process as easy as possible for all involved. This is where SMS payment solutions can be helpful.

If you are looking for an SMS payment provider, then it’s worth considering the benefits of going with CueSquared. With Direct Mobilepay from CueSquared, your patients will receive an SMS payment link that they can simply click on in order to pay the bill and have a receipt generated for them automatically. There are so many advantages to this simple system that the good news just starts with the fact that the system does not generate any extra work for your revenue cycle teams. Because of this, you don’t have to worry about hiring entirely new support staff in order to take care of this application. So if you can put this application to work for you, you can save a lot of time and money on your billing services, among other things. 

Pay By Text

At this point you may be wondering, “how does SMS payment work?” Or if you are wondering how to accept payments via text message, it is important to learn more about pay by text solutions. Because a lot of patients are already used to these kinds of solutions, it is particularly important to learn more about how they work in order to meet their expectations. Fortunately, the solution from CueSquared is about as simple and easy as it gets. 

After a healthcare visit, the patient will receive a notification letting them know that they have a payment due. In this message, patients will see a link, and all they have to do is click on the link to open it. Once they do so, then they can take a look at the invoice, the date, the amount, and even their payment history. By having all of this information in one simple, easy-to-access location, patients can rest assured that they are not overlooking anything, and they can make payments quickly and easily. 

Though users will find that there are many options available, one of the best things about using CueSquared’s solutions is that patients can pay their bills with only a single click. Then after they do so, these patients will also automatically receive a receipt that they can include in their records. It doesn’t get much easier than this! 

Between its simplicity for patient users and its lack of hassle for hospitals and healthcare providers, it is easy to see why this service has gotten so popular. With CueSquared, there is no portal to manage or log into, no need to download any applications, and no need to  create and remember a username or password. By generating simple, secure links that just take one click to use, CueSquared has made it as easy as possible for patients to pay their bills. 

Premium SMS Service

While the process itself is as easy as possible, there are also a number of other benefits available to healthcare providers as well. For these users,  CueSquared can offer heightened security and better analytics. For example, hospitals can take advantage of the analytics dashboard for revenue cycle management, or RCM, keeping an eye on every part of the billing process. In this way, hospital administrators can use their CueSquared interface to see the big picture of site-wide billing, track various collections, and make sure that their collection percentages remain high. With access to premium SMS services, then, both clients and healthcare providers will enjoy premium SMS application functionalities as well as premium SMS billing. Between these different benefits that it offers various user groups, CueSquared is clearly among the best SMS API available. 

With this billing solution, the goal is to make this process as easy as possible without sacrificing security. This is worth reiterating because information security is incredibly important when considering both confidential health information and payment processing, both of which come into play for medical billing. This is why CueSquared has spared no expense when it comes to the solution’s security. 

First, everything offered by CueSquared is compliant with the latest rules and regulations, from HIPAA requirements to health insurance standards and more. It is incredibly important for users to be sure that their patient information is protected, and CueSquared addresses this valid concern by creating multiple backups and abiding by a strict privacy policy. Likewise, all private health information is only shared with patients and all data is encrypted using the latest technology. Taken together, what this means is that all data is protected both  at rest and in transit. With a highly secure tokenized payments vehicle, everyone’s payment information is protected and all payment credentials, such as credit card numbers, remain untraceable. Likewise, no data is ever stored on the phone of any individual patient.

With access to a variety of premium security features and analytics, it is easy to see why so many people trust the payment solutions that CueSquared offers. As paying by text message becomes more popular, features such as analytics, access, and security will only become even more important. So, by staying ahead of the curve, CueSquared makes sure that both its user groups – healthcare providers and patients alike – are taken care of. 

Accept SMS Payments

CueSquared’s goal is to help hospitals increase the percentage of bills that are actually collected by offering patients a convenient, secure, all-in-one payment option. In particular, this is the goal of CueSquared’s flagship product Direct Mobilepay. With the ability to accept SMS payments using this solution, hospitals can make it easier for patients to pay their bills, improving both their own key performance metrics and helping increase hospitals’  bottom line.

Direct Mobilepay is just about as easy as possible to use. After patients visit the hospital or the clinic, they will receive a payment request text message. After opening this link, they can pay their bill using a single click, or look through options such as a payment plan and payment history. With a one touch payment option from Direct Mobilepay, then, patients will not have to worry about writing a check or reaching out to a call center to pay their bills. Ultimately, because this process is so much easier, hospitals should see an increase in the percentage of payments that are actually collected. Usually, this increase is between 10% and 20%, which is a significant leap. 

Furthermore, because hospitals can collect payments on a higher percentage of their invoices, they can also increase their own profit margins. This increase can lead to other benefits in turn, from reduced their operating expenses to spending less time on customer support teams and ultimately reducing the cost of medical care. This cascade of benefits is just another way that hospitals can make it easier for patients to afford medical care. In fact, if patients pay their bills with a higher frequency, hospitals may be able to reduce the amount of money they charge for certain services. 

SMS Gateway Service

Despite the many benefits discussed thus far, there may still be hospitals that remain concerned about using an SMS gateway service or an SMS gateway provider. Fortunately, this is not something that users need to worry about when using CueSquared. There are absolutely no implementation costs when it comes to using CueSquared because the best SMS gateway will handle everything. In practical terms, what this means is that hospitals do not need to worry about setting up their own SMS payment gateway. So even though it might be helpful to take a look at the SMS gateway list, this is not something that hospitals themselves need to worry about because there are no implementation expenses that come with installing this program.

Another benefit is the fact that hospitals adopting CueSquared will not need to change out any of their own software as well. In fact, the implementation process can be set up in a matter of hours, rather than the industry standard of days, let alone  weeks or months. In addition, implementing CueSquared does not require technology professionals and  the hospital will not be required to remove any of the other software they are already using. Instead, CueSquared is entirely responsible for managing the SMS service. Their expert teams will implement the product for the hospital after the onboarding process is complete, doing even more to make this solution easy for both hospitals and patients to use.

Ultimately, there are many hospitals looking for ways to increase the percentage of bills that actually get paid. One of the most effective ways to do that is to use an SMS payment provider such as CueSquared. With access to a simple patient-facing solution such as Direct Mobilepay, hospitals can see a tremendous increase in the percentage of bills that get paid on time and in full.

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