Mount Sinai Doctors’ VP of Rev Cycle: Our Self-Pay Remained Strong During the Pandemic

During the Spring of 2020 at the height of the pandemic in New York City when everything all but shut down and in-person appointments turned to telehealth visits, “payment at the time of service plummeted” for Mount Sinai Doctors, says Richard Nagengast, VP of Revenue Cycle.  “The most remarkable thing though,” Nagengast adds, “has been…

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